Payment Options
We accept Visa, MasterCard, PayPal, American Express & Discover. DivaDolly requires full payment at the time of purchase.
Sales Tax
Purchases made from any New Jersey address will be charged 7% Sales Tax.
Shipping
Please allow 3-5 business days for processing and up to 5 days for delivery. All DivaDolly's are shipped via FedEx Ground, Monday-Friday, business days (excluding holidays). We do not accept responsibility for lost or stolen merchandise during shipment. All packages are insured.
We currently ship to all U.S. States with the exception of Puerto Rico, Hawaii & Alaska.
If you are interested in International Shipping, please contact us via email or our contact form. DivaDolly, LLC will inquire about international shipping rates.
Warranty
DivaDolly, LLC ensures that all products are manufactured to meet the highest quality standards. Our products are under a manufacturer's warranty for 6 months from the date of purchase. Defects under warranty include a defect in material or workmanship at time of purchase and will be carefully assessed by our staff. The DivaDolly manufacturer's warranty does not cover any damage as a result of misuse. This includes accident damage, neglect, exposure to extreme temperatures, spills, stains, transport damage, exceeding the weight restrictions, everyday wear and tear, abrasion and/or dents. Please contact DivaDolly, LLC to inquire about procedures in filing a claim under DivaDolly’s manufacturer warranty. All returns under warranty will be sent a return invoice slip and it must be included in the return shipment. Payment for the return shipping under a warranty claim is the responsibility of DivaDolly, LLC.
Returns
All NEW & UNUSED items may be returned in the original packing within 30 days of purchase. Please notify DivaDolly, LLC via our contact form or email info@divadolly.com that you will be returning your item/s. The return shipping is at the expense of the customer. There will be a $20 dollar restocking fee after item inspection prior to refund. Items credited for refund must be resellable and in NEW condition.
Intellectual Property of Diva Dolly, LLC. (DivaDolly)
DivaDolly is the sole and exclusive owner of all trademarks, copyrights, artwork, packaging design, logos, copy, literary text and advertising material of any sort which in any way utilizes, incorporates or is associated with the intellectual property as stated herein, whereby, DivaDolly is the sole owner of the trademark DIVADOLLY, which mark is valid and subsisting and includes formative marks thereof that comprise the words “Diva” with or without “Dolly” in conjunction with any offering, use and/or advertisement of goods that relate to trunks [luggage], wardrobes, suitcases and similar devices that may be used to carry or store items; and services that relate to those goods including travel, stage, entertainment, and performance events (collectively, the “DIVADOLLY Mark”). DivaDolly is the sole owner of any and all trade dress and copyrights subsisting in the trade dress of goods marked with or offered under the DIVADOLLY Mark, including trade dress in or on the actual product, its packaging and designs. DivaDolly is the sole owner of all other intellectual property rights that relate to and or concern goods and services advertised, sold, or offered by it, including those rights secured under United States Design Patent No. D625,517 for a “Portable wardrobe trunk,” as filed October 20, 2008 (a copy of which has been provided to the Account Holder), of which the Account Holder agrees that said patent is valid and subsisting. Apart from any intellectual property of DivaDolly, as defined herein, that is offered, used and/or advertised by DivaDolly in conjunction with any offering, use or advertisement contemplated in this agreement, no other trademark, logo or intellectual property otherwise may be affixed to, or used in connection thereto by or under the direction of Account Holder. Any violation of this resulting in the creation of any intellectual property shall inure to the sole and exclusive benefit of DivaDolly.