FAQ

Q.

How is the DivaDolly unique from other traveling systems?

The DivaDolly is the ONLY patented portable wardrobe on wheels that secures hanging garments, make-up and accessories during travel. It is unique in that it maintains organization door to door! No hassling to organize or unpack during or between competitions or shows. The storage system offers various compartment sizes that suit your personal needs.

Q.

How is DivaDolly 2.0 different from DivaDolly's 1st Edition?

DivaDolly 1st Edition has Removable Sectioned Top Trays.
DivaDolly 2.0 has a Removable Clear Latched Makeup Tray in addition to a Newly Designed Hinged Lid and a Silkscreen Logo on the Garment Lining.

Q.

Is assembly required?

There is no assembly required! Your DivaDolly is ready to organize the minute it arrives. It is a sophisticated travel wardrobe and vanity station that provides ease and accessibility. The expandable rods and hanging rack lock into place for easy display and access to all hanging costumes. The DivaDolly is unique in that it is the only travel system that keeps all of your essentials ready to go the minute you arrive without the hassle of unpacking, re-hanging and re-organizing.

Q.

How many costumes can the DivaDolly hold?

The DivaDolly is designed to store costumes using the upright hanger hook on the inner door as well as the generous drawer space. There are three drawers of graded depth that accommodate costumes, shoes, accessories, etc. The drawers remain secure throughout travel. The DivaDolly is capable of holding 8+ costumes. Costumes can be neatly stored on the hanger hook as well as folded neatly and securely in the drawers.

Q.

What are the dimensions of the DivaDolly?

The DivaDolly is 30.25 " in Height from the base of the wheels.
The trunk itself is 27" H X 18 1/2 " W.
The Total Depth is 14 1/2" when closed.
The Inner Door with Hanging Rack is 5" in depth.
The drawers are 9 1/2 " in depth.

Q.

How much does the DivaDolly weigh?

The weight is approximately 38 pounds. It is crafted with quality materials to ensure durability and can vary slightly in weight depending on the exterior material. It is recommended to keep the DivaDolly under 58 pounds fully loaded to ensure the integrity of the wheels and handle during transport.

Q.

Is the DivaDolly easy to wipe clean?

Yes! The DivaDolly does not touch the ground surfaces at a competition. It remains upright on its wheels. The body of the DivaDolly is not directly exposed to the dirt and grime that are on unfamiliar floor surfaces. The interior is made of PVC leather to add to the durability. PVC is a tough and resistant material that resists aging, abrasion and is tolerant of both cold and warm temperatures. The PVC leather can be easily cleaned by wiping with a damp cloth or a Magic Eraser.

Q.

Is the DivaDolly easily portable and accessible?

Yes, the DivaDolly has six universal wheels to ensure smooth and easy travel. Once stationed, after opening a few clasps, you have full access to your wardrobe and accessories within less than a minute. It’s your closet away from home keeping your focus on the spotlight.

Q.

Can the DivaDolly be checked for airline travel?

The dimensions of the DivaDolly exceed the average dimensions of checked luggage and is most likely considered oversized. However, checking the DivaDolly is not recommended for airline travel as it can easily damage by the mishandling of others.

Q.

Can the DivaDolly be stored in extreme temperatures?

Yes, the DivaDolly can be stored in temperatures below 20 degrees F. Do avoid storing an ice pack or cooler inside the DivaDolly in order to preserve the structural quality.

Q.

To what destinations will you ship?

Currently, DivaDolly, LLC will ship to 48 states (excluding Hawaii and Alaska). If you are interested in purchasing the DivaDolly, please contact us with details and we will do our best to arrange shipping outside of the U.S.

Q.

Is DivaDolly available for local pick-up?

DivaDolly, LLC is located in central New Jersey.
Yes, at checkout select Pick-Up from store.
After placing your order, please email info@divadolly.com to schedule a pick-up time that is convenient.
Our address is:
3 Jill Court
Building 15 Unit 4
Hillsborough, NJ 08844

Q.

Will I be charged sales tax?

According to state law, sales tax will be charged to the sales of New Jersey residents, the place of business for DivaDolly, LLC. What are the dimensions of the DivaDolly Petite?

Q.

DivaDolly Petite Dimensions:

DivaDolly Petite Case (without wheels) measures 12.25"X9.25"X7.5"
Removeable Tray 6.7"X 6.7" X 5.1 In Height
Expandable Half Tray: 6.2" X 6" X 8.2" Height
Expandable Full Tray: 12.7" X 6.6" X 8.2" Height
Bottom 2 Drawers: 12.7" X 6.6" X 4.9" Height
DivaDolly Petite Weighs 26 pounds
Patent Pending

Q.

Can I purchase for wholesale?

If interested in purchasing wholesale, please email DivaDolly, LLC at info@divadolly.com. Please include the name of your company and all pertinent contact information. We will contact you back in addition to having you review the terms of our wholesale agreement.

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