Returns and Warranty


DivaDolly, LLC ensures that all products are manufactured to meet the highest quality standards. Our products are under a manufacturer's warranty for 6 months from the date of purchase. Defects under warranty include a defect in material or workmanship at time of purchase and will be carefully assessed by our staff. The DivaDolly manufacturer's warranty does not cover any damage as a result of misuse. This includes accidental damage, neglect, exposure to extreme temperatures, spills, stains, transport damage, exceeding the weight restrictions, everyday wear and tear, abrasion and/or dents. Please contact DivaDolly, LLC to inquire about procedures in filing a claim under DivaDolly’s manufacturer warranty. All returns under warranty will be sent a return invoice slip and it must be included in the return shipment. Payment for the return shipping under a warranty claim is the responsibility of DivaDolly, LLC. 



All NEW & UNUSED items may be returned in the original packing within 30 days of purchase. If your product arrived with a defect, DivaDolly must be notified within 30 days of purchase. Please notify DivaDolly, LLC via our contact form or email The return shipping is at the expense of the customer. There will be a $20 dollar restocking fee after item inspection prior to refund. Items credited for refund must be resellable and in NEW condition.

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